Susan brings with her more than 2 decades of working experience in the field of Human Resource Management and Development. Her experience spans across industries like telecommunications, market research, information technology and healthcare. Having been in the role of a Senior Human Resource Practitioner with management responsibilities, Susan has hiring, facilitation and leadership experience. As such, she is able to share and impart her knowledge and experience in areas like interviewing skills, performance management and people management.
Susan’s interests lies in leadership, personal and interpersonal development. As a certified facilitator, she has conducted programmes on 7 Habits of Highly Effective People, Leadership Development modules under Development Dimensions International, Competency-Based Interview, Performance Management and teambuilding retreats. She is also certified as a DISC Behavioural Consultant, NLP Practitioner, EQ Brain Profiler, ACTA trainer and an ICF certified executive coach.
Susan holds a Bachelor of Business in Business Administration (Distinction Award) from RMIT University, and a Graduate Diploma in Personnel Management (Bronze Award) from the Singapore Institute of Management.