Eric is responsible for providing IT and technical support. He is also involved with administering, developing, and validating psychometric instruments.

Eric utilises his five years of work experience as a research assistant at MINDEF. There, he helped build an online training system and automated data pipelines. He also documented work processes, provided staff training and conducted surveys. He was recognised as a significant contributor & presenter of Work Improvement Teams (WITS) Projects.

He later gained some management experience as an operations executive at a government ministry, leading a team of junior officers, conducting interviews, providing customer support and ensuring the smooth operation of a service centre with thousands of clients daily.

Eric is keen to explore how Artificial Intelligence and Data Science can enhance the performance of organisations in different industries such as finance, logistics and HR management. He constantly finds ways to create innovative solutions, improve productivity and add value.

Eric has been awarded a Bachelor of IT degree from Murdoch University, double majoring in Games Software Design & Production plus Mobile & Web Application Development.

He is currently studying for a Specialist Diploma in Supply Chain Management. He also has a Specialist Diploma in Digital Business, a Specialist Diploma in Applied Drama and Psychology, and a Post-Diploma Certificate in Counselling and Coaching.